TomTom full postcode update
In Misc, Technology | Tags: postcode, tomtom, update | 125 comments | permalink
So for a while now I’ve been struggling with the fact that my TomTom One Classic has only accepted the first part of a postcode, rather than the full thing. When entering a postcode I’ve only been able to add the part before the space (e.g. TS6) and then manually select the street. This was causing me no end of frustration, and it happened that a throwaway conversation with one of my colleagues here at the banana patch alerted me to the fact that something was wrong.
You see he also has a One Classic yet he can search against full postcodes. Very strange, thought I. And from a quick Google of the problem it appears that I’m not alone! There are quite a lot of people reporting the same problem. However help is at hand.
If you suffer from the same problem as I did then the solution can be found at http://www.tomtom.com/updates/great_britainpostal_all.zip. All you need to do is download the file and unzip it. Remove the SD card from your TomTom and insert it into a card reader, then run the setup.exe file that you’ve just unzipped. Follow the instructions on-screen and tell the program to update the memory card. Once the installation is done, pop the memory card back into your TomTom and you’re away. Full postcode searching goodness is now your to enjoy. Now you’ve got no excuse when you end up on the wrong street…
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This was a great help
Thanks
Absolute magic! I’ve been talking by E-Mail to TomTom for 2 weeks about missing post codes and getting nowhere. This fix worked instantly. Thanks for your help.
Great help,
Many thanks for the tip as TomTom’s site was of no help with such matters.
Great – worked like a charm on my GO 710
Problem solved. Thanks!
Being doing my head in for ages,fantastic fix thankyou
520T
thanks very much you saved me a lot of time take care
Thanks for that. A great help.
Worked on my HP PDA. Did not have to remove the SD card just ran the setup and selected Pocket PC and installed to SD card.
Superb! My 1-month headache is gone now.
Its strange that TomTom have the file on their website without mentioning it on support pages.
Thanks
Thanks a lot – worked well.
Fantastic, months of pain and bum steers, sorted. Thanks
A+ searched for two days after update removed this feature on my 710.
Fantastic cheers.
u are a star!!!!!!! (my tomtom nearly learned how to fly)
I thought I’d tried everything – BUT- this sorted it! Very many thanks
Hi
Great, having a real problem with only part Post codes after updating maps, now all solved, thanks once again
Hi
Many many thanks you’re a star. problem solved.
Excellent, thanks – why could tomtom not be as helpful!
This sounds great but not clear how to use to solve problem on a TomTom one attached to an apple mac. exe file will not run but TomTom supports mac
Hi Andrew. Unfortunately I can’t help as I’m not a Mac user myself. Perhaps someone else who finds this can help you out?
Cheers
The Monkey
HI i’ve recently bought a TomTom start. Would this update work for that!?
Thank you for the link to the postcode up date. It has been bugging us for years. I had to get a bigger SD card as the one that came with the Tom Tom Go is only 128MB and even stripping it down there was no room for the Postcode file. Whilst doing this I discovered that it must be an SD card and not the HD version as I have the very early TOMTOM. I backed up the card manually to a folder on my computer (having changed the settings to show all hidden files and folders) copied it all over to the new card via a card reader on a usb stick then after that I unzipped the postcode file on to the new SD card. Crossed my finger and it worked. If you have TomTom Home on the computer you need to get it not to load automatically otherwise it all gets a bit messy. Thanks again
Lesley
The updates will work for the new Start product(s), but really these should be fixed at manufacturing shouldn’t they?
Fantastic!….I backed up my device, swapped cards in the Tom Tom and then restored the settings to new card, followed by the post code up date…all worked like a dream. Thanks very much for the advice
Forgot to add….needed to follow Lesley’s advice about an new card as the original was too small to take all the info
Thanks so much for this, works a dream. Couldnt understand how I’d lost this critical info. Crazy that TomTom doesn’t do this as part of an update; almost makes TomTom useless without it.
As to Tony’s problem using TomTom to solve problems – dont get me started!
Hey! thanks a lot for the help worked great on my windows ce gps device running tom tom!
Awesome!
It’s been cheesing me off for months!!!!!
Back to good old postcode search- I nearly put it on ebay because of the problem with no postcode search!
Thanks!
Thanks, worked brilliantly on my Go 510. This problem has been driving me nuts!
EXCELLENT! – I updated my TOMTOM ONE map a few months ago only to discover I could no longer search using full post codes – pretty useless when using for business, co’s if you do not know / have a street name…your stuffed..BUT, after downloading this file and updating as suggested, worked like a charm..I can now search by FULL post codes again…great stuff…..
Superb !! I thought was doing something wrong as only half the postcode could be entered on my new Tomtom Start.
This fix works perfect!
Thanks very much !!
I have just spent around a day getting my TomTom (One 3rd Edition) to work again after updating Maps (legally subscribed to from TomTom).I have had to reformat it about four times and took about twelve tries before I got it working.When I finally got it opperational it would not do the postcode bit correctly! I was just about to go shopping for a Garmin
when I found this fix which worked a dream 
Many Thanks
Thanks. Worked on my TomTom One. Nearly junked it out of frustration.
Here’s a link for any Mac users out there with the same problems:
http://uk.support.tomtom.com/cgi-bin/tomtom_uk.cfg/php/enduser/std_adp.php?p_faqid=9852&p_created=1213182416&p_sid=Qob_8BWj&prod_lvl1=&prod_lvl2=&cat_lvl1=&p_accessibility=&p_redirect=&p_lva=&p_sp=cF9zcmNoPSZwX3NvcnRfYnk9JnBfZ3JpZHNvcnQ9JnBfcm93X2NudD0xOTksMTk5JnBfcHJvZHM9JnBfY2F0cz0mcF9wdj0mcF9jdj0mcF9zZWFyY2hfdHlwZT1hbnN3ZXJzLnNlYXJjaF9mbmwmcF9wYWdlPTE*&p_li=&p_topview=1
SORTED Fantastic thankyou my headaches have gone
Thank you soo much.
Bloody marvellous – thanks
Thank you thank you thank you, lost the postcodes when I updated my new Tomtom start recently, nothing worked except this fix.
Thank you so much. This was annoying me all day yesterday. It still took me a while to open the postal code file – had to download WinRAR then make space on my SD card, tricky to know what to delete!
Fantastic. Quick and Easy to download and works too which is great.
Many thanks.
I updated the maps on my GO 510 and was left with the same really annoying problem. I tried the downloads recommended on the TomTom website and they didn’t work. I was so relieved to find this easy fix which solved the problem immediately. Thank you very much!!!!
Thanks Psychotic,
Off and on I have been trying to fix the problem on my Go500 for six months. This morning I tried to blitz it. After two hours using instructions from the Tomtom support page and having stuck zip and extracted files into the root directory, I came across your solution. Thankfully I have an SD card reader and after only a few minutes I had it fixed. Well done PM and a giant raspberry with added disgust to Tomtom Support.
OMG!!! Thank you so much, it worked!!!
xxx
Thank you so much. Is it me or do TomTom have complete idiots working for them. Purchased new UK map tried for 24 hrs to update device numerous call to support and eventually find out they had allocated the wrong map and then when I downloaded only half a postcode the rest is history thanks to your excellent help. good work MONKEY and have a lovely cup ?? tips
:):)
You’re spot on. Thank you so very much.
This is brilliant thankyou!!!
Having installed usa maps for holiday we found that we could not use full post code after we reinstalled UK maps – our device seems to have retained usa settings even though usa maps uninstalled. Could not find anything at all on Tom Tom help. This advice solved the problem. My Tom Tom One V3 does not have removable SD card but file installation worked fine – just needed to follow on-screen instructions. Thank you so much!!!!
Works like charm..thanks a lot.
Many thanks for this – this page came up as the 3rd entry on Google after I had given up trying negotiate my way through TomTom help. On running the setup file, the onscreen instructions direct it directly to the TomTom – no need to remove the SD card.
Having lost the map on my TomTom GO 530 I eventually resorted to downloading a new map from the TomTom website. The new map has, as has been described, only the basic post code information. Following the advice given here I have downloaded and installed the TomTom post code file. Whilst it did the trick, when I entered my home post code it then asked me for my house number. I entered 11 but it kept telling me that I could only pick a house number between 37 and 101! The nearest is number 37 so I picked that. Therefore as far as my TomTom is concerned I now live at number 37 and not number 11! Overall it is better but by no means perfect. When I bought the TomTom about 18 months ago I had no problem with any post code including my own. It all worked perfectly straight out of the box. It seems that TomTom might have gone backwards in the meantime!
The file linked to in this article is old and may not include recent postcodes. See this link for a more recent version (may require new map) -
http://uk.support.tomtom.com/app/answers/detail/a_id/9852
I lost postcodes after updating my 710. This fix restored them.
I had to get the 2mb card though because the original was only 1mb and the new map update was 1.8mb – they must have built a lot of new roads in Western Europe in the last 3 yrs !
Many thanks
Ha! I’ve had this problem for an entire year! It sucked when I didn’t know the cross street to where I was going, now I can just punch in the post code. Thanks BUNCHES!
Hi mate, thanks so much for this fix, its been doing my head in big time lol……cheers
Still working just fine for old TomTomOne. Amazing it’s caused rather than fixed by updates and can’t be found on TomTom site. Thanks mate – lifesaver!
When I bought my TomTom XL IQ Routes in May 2009, I was extremely disappointed to discover I couldn’t do full postcode search. I couldn’t believe it, but rather than spending more money on a replacement, I reluctantly sucked it up, thinking it’s “one of those things”.
When I decided to google if anyone else was experiencing the same problem, this article popped up top of the list. Very informative and, above all, 100% effective! I’m keeping the zip file safe, in case a firmware update messes everything up.
Thank you so much!
Fantastico. You should sell it to Tomtom
Thanks SO much, this is fantastic. Have been wanting to fix this for ages!
Thank you very much. Fixed the problem straightaway. It has been really difficult without being able to just punching in the postcode and navigating. Much appreciated.
Brilliant – worked first time.
Many Thanks
Three Cheers to you!!! I liked it, even i did not have SD slot card in my TomTom, i downloaded this s/w and transferred maps to F: drive whr tomtom was plugedin.
Many Thanks,
Dheeraj
What a top bloke you NEED a medal.
Fixed the problem straightaway on my 920t.It has been really difficult without being able to just punching in the postcode and navigating especially when i drive a 32 tonne truck.
Much appreciated.
Thank you very much
Cheers
Tony
Thank you for providing an instant solution to a problem that’s been really winding me up since i updated my Tom Tom months ago!
A fab fix. Had problems with my Go 510, TomTom sorted that out but new map update left me unable to enter full post codes. This fix has brought everything back up to date. So pleased.
John.
Updated maps on my go 740. Then find the same fault ,cant search full postcodes.After trying to contact TOMTOM and failing I looked this fault up on google .
First hit and it has fixed the problem first time .Fantastic ,thanks very much.
This problem has been annoying me for a while. I can’t remember when it stopped working. The above solution is great though. I can’t remove the card on my Tom-Tom one. I just copied the files to the root directory in the Zip folder. I had to throw away the Netherlands files that were there to create emough space, but I can live with that
Solved my problem in no time at all. I also could not access my card on the One device but downloaded and installed the update file without an issue. Fantastic advice. Many thanks!
Worked a treat for me too. Even with Tom Tom Home
installed, I just ignored it, when it started up. As I haven’t got
a card reader, I just connected up Tom Tom, downloaded the zip
file, ran setup.exe and it found Tom Tom on drive E in my case. At
the end of the installation I had to ‘cancel’ out of it, which
finished it untidily, probably due to an interaction with Tom Tom
Home. This also disconnected me from Tom Tom Home, so I quit from
that, unplugged Tom Tom from the computer, restarted it, and
everything works. It sounds more complicated than it actually was.
Cheers
I had a fear that I was going to lose the info on my sd
card, but I found this to be a simple transfer and it worked fine,I
could neaver understand why my sons early version of Go could do it
and my latest Go930 did not,thanks . Terry
Didn’t work for me. TT6 on an iPAQ. I have now
Great_britain.postal Great_BritainPostal.ver and a tomtom file
which says “do not remove” on my SD card but it still just takes
the first 4 digits from the post code. Any suggestions?
Some say, if you copy the two GB files into a folder called
zip on yuor SD root it will work. Didn’t for me. Someone said if
you get it on main device it will work. Copied all other programs
to SD (will copy on to a Scandisk Extreme III for speed) to give
room on iPaq for files. Copied folder zip into programs/navigator.
IT WORKS !!!!!!!!!!!! Brill !!!!!! Hope this helps someone else and
thanks mate for the clear advise. Seems like there can be a memory
issue/ transfer rate issue here as well. Bob
worked great, many thanks mr monkey, u sir are a
legend
worked for me on my old tt1 ver3. thanks
worked a treat. great stuff. well done. stopped me throwing the thing at a wall!
worked a treat on my xl cheers!!
Many, many thanks. So simple and – has been pointed out – you don’t have to remove card. Worse thing about the lost postcode issue for me (apart from the actual loss) was postcodes had worked perfectly until I did an update of maps; the first ever time I’d had cause to update a map. I’d love to know what happened to cause this as it doesn’t inspire much confidence in installing stuff in the future!
i would like to thankyou very much for this post.
fixed my tomtom go 730
for anybody doing this its very simple, plug tomtom into pc, connect to pc, exit tomtom home when it pops up, open rar file and run the exe. then follow instructions ( i didnt use the sd card method)
thanks again
Thank you this fixed the problem on my tom tom one IQ routes which is the new one even trying there official download did not work
You have blessed me
Thank you so much fixed my tom tom go 720
I had the full postcodes initially until I downloaded and added a US/Canada map. It wouldn’t fit on the deice so I had to use an DS card. In the process, I also upgraded to the latest program and it was then that I noticed the missing postcodes.
This fix worked like a dream – 10 minutes to fix altogether, although I had to copy the downloaded zip from my Mac to a Windows laptop to effect it.
Many thanks to The Monkey for taking the trouble to post the fix.
thanks dude i’ve suffered this issue for over a year. Finally fixed in 10 mins and wasn’t fixed by the chimpanzees at tom tom.
Would be very beneficial if you can store a copy of the file on your site for everyone’s convenience.
Thanks for your help
Been very frustrated with my Tomtom 530 since updating. This fix cured my post code problem. Tom Tom support a rubbish.
Eureka!
You’re a genius, I spent hours trying to do it via Tom Tom’s support page and had practically given up hope. Followed the advice above and it worked a dream on my Tom Tom One. I am no computer expert and had to get help from my girlfreind, but it was was so easy and worked first time – it took 10 mins in all. I don’t know what happened to my device, I added europe maps and then speed cameras and it hasn’t worked since, don’t know which messed it up, but it’s been annoying me for months. Thanks so much, it pays to google around and not just take info from the official support which is rubbish.
Such an easy fix for such an annoying problem.
Mine is a TomTom One.
Fantastic. This worked well on my Tom Tom One but I didn’t need to take the card out. You can update with memory card still in the Tom Tom. Thanks.
This is great, for months now I have struggled with just the four digits of the postcode.Thanks to this fix I’m now back to normal.Many thanks as I was cosidering buying a new Satnav, it has sdaved me money.
superb fix for my second hand tomtom go, part postcode doing my head in lol
thanks
Amazing, even I got that to work!! Thank you x
Thanks a lot. The frustration is now gone. I am a MAC user, but managed to do it on my wife’s dell laptop. Connected the Tomtom go 740 to the Dell laptop, copied the folder to the root of the Tomtom. Ran the setup.exe and followed instructions. Just make sure the tomtom software is not running at the same time on your machine. THANK YOU.
Thanks a bunch. This was great. Really helpful
Need to apply this fix but download is very slow 4kbs
Thanks a lot it works!!!!
thank you very very very very very very muchhhh it worked…… IT HAS HELPED ME ALLOT thank you very much
Thanks a lot. I just assumed not being able to search a full postcode was a limitation of my budget TomTom device.
I did a search for “TomTom One IQ Routes full postcode search” just in case I was missing something and found this.
This would’ve saved me a great many headaches if I’d found it sooner.
Thank you!
It realy works,
Thanks a lot!
PERFECT worked on a mates old one xl with out an SD Card Thanks
Cheers mate this worked a treat and has ended my ongoing nightmare !!!
Hi. Was really happy when I found this but for some reason I can’t get it to work. I followed the directions and it appears in the root menu of my TomTom One but still only allows 4 digit postcodes. My card is a blue&me….could that be the problem?? Any help would be great!!
Thank you SO MUCH. I am on my way to Heathrow airport from my location in Edgware just now. I am more confident in getting there now for sure!
Big ups to you guys man. You sure prove that love still goes around in this stinking world of ours………
Absolutely perfect page.
Thank you very much for your help.
After weeks of frustration, found these posts….and wow, yup! it works, it works, it works.
This has saved me from shelling out for a new satnav, which there is not really the need for when the old one still worked otherwise. Now its all back to normal.
thank you x1000000
thanks very much mate your are a super star ive been troubling with this for 2 years your grrrreeeaaattt…
Works a treat. Dont know why TomTom havnt sorted this as standard as it seems to be a long standing problem??
Viva Google Search
thanks a million, works a treat.
Wicked! Thought I’d messed up my Tomtom all by myself and it was a right pain without the end of the postcode.
This is brilliant. Thanks for your help!
THANK YOU THANK YOU THANNNNNKKK YOU!!!!!!!!!!!!!
Genius!! Almost bought a new one for full post code search. A+++++++
THANK YOU EVER SOO MUCH!
My Dad Wanted To Update The Maps On His TomTom GO 510 And After Spending £40 On Maps Then An Extra £20 On A Larger SD Card His Postcodes Stopped Working!
This Link Is A Life Saver!
Stopped ALOT Of Stress Over Wasted Money!
Absolutely brilliant – this has just ended a 10 month reign of travel madness – I could literally send you flowers for this!
Just a quick note to add my thanks for this file which cured the dreaded post code fault on my old faithful Tomtom GO300. It all started when I update my speed camera database a couple of weeks ago….I wont make that mistake again. The cheeky bugger wanted to take £28 from me to rectify the fault which their database had caused! Many thanks
Thankyou so much, this postcode problem has caused endless grief on countless journeys!!!! Sorted in seconds, again, thankyou thankyou
Grateful thanks for the fix to my TT 300. No marks to TomTom for causing the problem. PS the post office in their wisdom moved some postcodes a few years back causing 10 miles of grief!
thanks a lot buddy. it has worked wonders. installs easily. on tomtom one which has uk and the western european maps. thanks a ton. god bless
Thank you so much for this. I got lost looking for Chelsea training ground as all I had was the post code and knew it was in Cobham. In fact it wasn’t in Cobham it’s in a small village called Stoke D’Abanon and was sent round the houses by people that thought they knew. This zip file has done wonders for my navigation now!
worked great (very simple to install)
on my 920 after update (Mapshare)
29.12.2011
THANK YOU
I have a tom tom XL. I had uk and western europe. I recently upgraded for uk only and like everyone else lost the postcode function. The only problem is that I dont have an sd card in my device and not sure if I have ever had one. I presume my latest uk map is stored in its internal memory? Anyway, how do I get the post codes without an sd card. can anyone advise me please
download postcodes from:
http://uk.support.tomtom.com/app/answers/detail/a_id/10981/related/1
Connect your device to the computer and copy the unzipped file to folder zip in the root directory
Thank You mate it works perfect!!!
Great, just used this to sort out my postcodes that have not been working for over a year, tried for ages via TomTom forum but they were of no use at all.
Thanks
TomTom GO 510
problem started when i tried to add some updates to my memory card, the card has only 2.35MB of free space on it and any updates needed more space, tried to copy to new card but no luck so seem to be stuck with this version. What a con from TomTom card 99.5% full and no space for updates.
I have the same problem on my tomtom XL. I can enter only part postcode. Please help
at last a site that dose what it says great thanks its worked a treat
go to this link http://www.tomtom.com/updates/great_britainpostal_all.zip
many many thanks for this,tomtom working now,tomtom should be a shame that we have to get the postcode fix this way,thanks a million
THANK YOU SO MUCH.
This problem has been driving me nuts for years